Returns
Return & Refund Policy
Last updated: June 2026
We want you to shop with confidence at District of Toys.
✅ Replacement Available If:
* Product arrives damaged
* Product is defective / not working on arrival (DOA)
* You receive the wrong product
Conditions:
* Report the issue within 48 hours of delivery.
* An unboxing video is mandatory.
* Product must be unused and in its original packaging.
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❌ No Returns or Refunds
We do not offer returns or refunds for:
* Change of mind
* Incorrect order placed by customer
* Minor color or appearance differences
* Damage caused by misuse or improper handling
* Performance expectations not matching personal preference
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Return to Origin (RTO)
If an order is returned due to:
* Incorrect address
* Customer unavailable
* Delivery refused
* Failed delivery attempts
Shipping and packaging charges will be deducted from any eligible refund. Re-shipping is available after payment of additional shipping charges.
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Replacement Process
* Once approved, replacement will be dispatched within 2–5 working days.
* Delivery time depends on your location.
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Important
* RC cars are high-performance hobby products, not basic toys.
* Batteries, accessories, and wear-and-tear parts are not covered unless defective on arrival.
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Need Help?
📧 Email: info@districtoftoys.com
Customer Care - +918882313798
Need to start a return?
Our support team makes returns easy. No questions asked within 7 days.